ECCO enjoys a strong reputation for comfort and fit, with many users reporting years of satisfying daily wear across dress shoes, boots, and sneakers. However, the community broadly agrees that ECCO is not a true BIFL brand, primarily due to a well-documented sole degradation problem and the inability to resole most models. A recurring ethical concern about the brand's continued business operations in Russia has also led some longtime fans to switch away.
ECCO offers genuine comfort and reasonable multi-year durability, but the inability to resole combined with a known and widespread PU sole degradation issue makes it categorically not a BIFL product — best understood as a quality buy with a finite lifespan, particularly for higher-end models worn regularly.
Users consistently praise ECCO for exceptional out-of-the-box comfort, wide fit options, and durability that often exceeds comparable price-point brands. Multiple commenters report 7–15+ years of use from single pairs, particularly higher-end models.
The most serious and widely reported flaw is polyurethane sole hydrolysis — soles that spontaneously crumble or turn to goo, sometimes on unworn or rarely worn pairs. Compounding this, ECCO soles cannot be resoled, making the shoe unrepairable when the sole fails. A notable portion of the community also refuses to buy ECCO due to its continued operations in Russia post-2022 invasion of Ukraine.
A former ECCO employee explained that the PU injection sole process creates a waterproof seal but also means shoes can never be resoled — and if the PU degrades, there's no fix.
One user described wearing a pair of ECCO dress shoes to a funeral, only to leave a trail of black rubber chunks on the street as the sole disintegrated mid-walk — with an hour until the service.
Several users who have worn ECCO for decades acknowledge the brand has become 'Buy It For A Few Years' rather than BIFL — comfortable and decent value, but not designed for lifetime use or repair.
A commenter who works in kitchens reported getting over 8 years of heavy daily use from an ECCO Helsinki model with minimal visible wear, illustrating how results vary dramatically by model and use pattern.