The Ekster wallet has a strong and vocal fanbase on Reddit, with many users praising its slim profile, card-ejection mechanism, and longevity spanning 4-6 years of use. However, a meaningful minority of users report durability issues — particularly the card ejection mechanism breaking early and leather separating from the aluminum chassis — and the brand's customer service and warranty handling has drawn notable criticism. It's generally seen as a step up in convenience from the Ridge wallet, though questions about long-term reliability remain.
Ekster wallets perform well for many users over 4-6 years, but a consistent minority report early mechanical failures and leather delamination, and the brand's warranty support is a known weak point that undermines confidence in long-term ownership.
Users consistently praise the slim form factor, the satisfying push-button card ejection mechanism, and the wallet's ability to stay compact while holding a reasonable number of cards. Multiple users report 4-6 years of use with little to no wear.
A recurring concern is the durability of the card ejection mechanism and the glued leather separating from the aluminum cardholder after 1-2 years of use. Poor warranty and customer service experiences have cost the brand loyal customers.
One long-term user noted they'd tested many brands' warranty policies and found Ekster to be the only one that lost them as a customer for life due to poor service handling.
A user who owned two Eksters reported the same failure mode on both: the leather eventually peels away from the aluminum cardholder after repeated pocket use, typically within 1-2 years.
Someone who switched from Ridge to Ekster said the card ejection mechanism makes daily use noticeably more convenient, though Ekster holds slightly fewer cards overall.
One user with the aluminum thin wallet reported going over five years with essentially no wear, calling it a set-and-forget carry that just needs periodic cleaning.