Forno

The Reddit community is overwhelmingly negative about Forno appliances, with the vast majority of comments describing serious product defects, dangerous malfunctions, and extremely poor customer service. A small number of users report satisfaction — particularly with refrigerators — but these are the clear minority. The brand's attractive pricing and appearance are frequently cited as the lure before buyers encounter significant reliability problems.

Forno products show a consistent and well-documented pattern of early failures, safety hazards, and inadequate customer support across multiple product categories, making them a poor fit for a buy-it-for-life purchase.

A handful of users appreciate Forno's aesthetics, value pricing, and the absence of overly complicated digital features. A few refrigerator owners report positive experiences with parts replacement.

• Visually appealing, professional-looking appliance designs
• Competitive pricing compared to similarly styled premium brands
• Some refrigerator owners received replacement parts quickly and at low cost
• Double oven configuration praised as a practical feature
• Simple, no-frills design appealing to those avoiding smart appliances

Complaints are extensive and serious: temperature inconsistency, oven failures, gas leaks, enamel degradation, dead-on-arrival units, and dangerous wiring issues recur across multiple product lines. Customer service is widely described as unresponsive, unhelpful, or completely unreachable, and warranty support is characterized as slow and inadequate.

• Frequent oven temperature fluctuation and failure to hold set temps
• Gas leaks, pilot outages, and uneven burner flames reported as safety hazards
• Customer service described as unresponsive, slow, or entirely unreachable
• Multiple dead-on-arrival units reported across ranges, dishwashers, and fridges
• Faulty wiring, falling knobs, and enamel degradation reported within first year
• Appliance store employee advises customers to avoid the brand entirely

One appliance sales professional who carries Forno in their store stated they actively recommend every customer pass on the brand, describing the products as looking high-quality but performing like budget appliances.

A user dealing with a new gas range internal leak reported that Forno took over two months without sending a technician, all while the stove sat unusable and potentially dangerous.

One owner of a 48-inch dual fuel range described reaching out to Forno about constant temperature fluctuations from day one, only to be told by the company that they needed to 'adapt' to the oven rather than expect accurate temperature settings.

A customer who eventually received a replacement range noted they were required to sign a waiver forfeiting any future warranty coverage on the new unit, raising concerns about what would happen if the replacement also failed.