Johnston & Murphy occupies a middle-tier position in the community's estimation — appreciated for comfort and style at a mid-range price point, but widely noted for a significant decline in quality over recent decades. Older pairs, especially those made in Italy, earned genuine loyalty and lasted years with proper care, while current India-made production draws skepticism from experienced buyers. The community generally views them as a stepping stone brand rather than a true BIFL option.
Johnston & Murphy can deliver genuine longevity — particularly older or Italian-made models and the higher-end Collection line — but buyers must specifically seek out Goodyear-welted construction and accept that the brand's current quality no longer matches its reputation, making careful model selection essential.
Community members consistently praise J&M for comfort and style relative to their price, with older pairs and higher-end 'Collection' models earning particular loyalty. Several users report multi-year or even decade-plus lifespans when shoes are properly maintained and rotated.
The most consistent criticism is a steep quality decline after manufacturing shifted to India, with current models frequently described as glued rather than welted and prone to early failure. Several users explicitly warn against buying J&M as a true BIFL investment.
A longtime buyer described switching from Bostonian to J&M when both brands were Italian-made, wearing pairs to pieces over many years with multiple resolings — but found that the India-made replacement of the same model failed within a year, with a cobbler declaring it unrepairable.
One commenter noted that their $150 Johnston & Murphys from a decade ago are still holding up well with regular conditioning, but acknowledged that current models from the brand are a very different product than what was available then.
A user who wore J&M collection Italian dress shoes praised them as exceptional, but warned they are expensive even on clearance and require real investment in maintenance to get the full lifespan out of them.
Several experienced buyers advised looking specifically for Goodyear-welted construction within J&M's lineup rather than buying any model blindly, since the brand sells both resoleable and disposable shoes under the same name.