The Staples Hyken has a strong following in Reddit communities as an excellent budget office chair, with many users reporting 5–10+ years of daily use. The community broadly views it as the best chair in its price range, though it falls short of premium options like Herman Miller or Steelcase. A minority of users report ergonomic mismatches, particularly for taller individuals or those with specific back conditions.
The Hyken delivers exceptional durability and comfort for its price point, with many users logging 6–10 years of heavy use, but its fit limitations for taller users and armrest fragility prevent it from being a universal recommendation.
Users consistently praise the Hyken for its value, mesh breathability, and longevity relative to its price. Many owners report years of heavy daily use with minimal degradation.
The most consistent criticisms involve fit issues for taller users and armrest durability. A minority of users report mesh sagging, gas cylinder failure, or ergonomic problems like back or sciatic pain.
One user reported using the chair for nearly a decade of daily home use, noting it was just starting to show wear and calling the cost-per-year of use a great deal.
A user who had previously owned a Herman Miller Aeron said they preferred the Hyken and actually sold the Aeron for it, citing comfort and value.
Several users noted the headrest can be removed and flipped upside down to raise it a few inches, solving a common complaint for taller sitters.
One long-term owner cautioned that while the Hyken can last a decade, the mesh will gradually lose elasticity — something that happens even in high-end mesh chairs — and the armrests are the most likely point of failure.